UPDATED: Weymouth residents' phone fury (From Dorset Echo)

UPDATED: Weymouth residents' phone fury

4:34pm Tuesday 22nd January 2013 in News By Emma Walker

UPDATED: Weymouth residents' phone fury

DOZENS of people are still without working phone lines after more than a week of disruption.

They have hit out against BT due to the lack of action taken to solve connection problems in Wyke Regis.

BT Openreach apologised last week to around 120 phone users affected by damage to an underground cable on Wyke Road.

While around 80 of the affected customers are now able to use their phone lines, engineers are working to repair remaining faults.

Peter Tizzard, of Lydwell Close, said the company told him yesterday that the problem was sorted.

"Our phone isn't working at all now, we just want something to be done."

The company said it is unknown when the service will be fully restored.

Concerns have been raised for elderly people who may not own a mobile phone or have relatives living nearby.

After attempting to fix the problem, many said they have not been able to make phone calls but have been receiving them from people they do not know.

Jacob Hart, of South Wales, said he is worried about his 64-year-old mother Shirley who lives alone in Wyke Regis.

"She has been without a working phone line for a week now, it is worrying because if there is an emergency we can't get through to her landline and we don't live nearby."