Warning over phone scam

IT SCAM: Tony Misun who is warning people about computer scam phone calls after being contacted by someone claiming to be from Microsoft

IT SCAM: Tony Misun who is warning people about computer scam phone calls after being contacted by someone claiming to be from Microsoft

First published in News Dorset Echo: Photograph of the Author by , Chief Reporter

A RESIDENT is urging others not to fall victim to a phone scam after he was targeted by fraudsters.

Tony Misun, from Weymouth, said he was called by a person claiming to be from Microsoft who said they had received an error message from his computer and needed to fix the problem.

He said he is concerned that older residents in the town might be convinced by the lies.

Teacher Mr Misun said that when he questioned the caller, they became ‘very angry’.

He has reported the incident to Action Fraud, which says scams of this nature are common and has asked residents to be on their guard. Mr Misun said: “It’s quite concerning because there are a lot of elderly people in the area who might not realise this is a scam.

“Windows will never call you. The error messages this person was trying to tell me needed fixing are the harmless standard messages that come up.

“The scammers either try to charge you money to ‘fix’ the problem or ask you to go to a website and enter a code, which gives them remote access to your PC.

“This means they can get hold of personal information that you might have stored on there.”

As reported in the Echo, a number of phone and bank scams have hit residents recently.

Earlier this month, a man in his 80s from the Chapelhay area was conned in to handing over £26,000 to a fraudster impersonating a police officer.

In another case a couple from Westham handed over £12,000.

Police are still appealing for information about these two thefts.

Common scams that involve computer fraud are phone calls from a bogus ‘Microsoft Tech Support’ technician, unsolicited emails with security updates, being asked for credit card information to ‘validate’ Windows and the victim being told they have won the ‘Microsoft lottery’.

A spokesman for Action Fraud said: “We call it Computer Software Service fraud. Computer firms do not make unsolicited phone calls to help you fix your computer. Fraudsters make these phone calls to try to steal from you and damage your computer. Treat all unsolicited phone calls with scepticism and don’t give out any personal information.”

  • Anyone with information should call Action Fraud on 03001232040

Comments (9)

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6:04pm Mon 28 Apr 14

Hedwig says...

We get at least two of these calls every day. It drives me crazy. There is no stopping them either. My elderly mother got scammed by these people before. She knows better now and never parts with money on the phone until she has spoken to me. BT and other providers should be doing more to stop these foreign thieves.
We get at least two of these calls every day. It drives me crazy. There is no stopping them either. My elderly mother got scammed by these people before. She knows better now and never parts with money on the phone until she has spoken to me. BT and other providers should be doing more to stop these foreign thieves. Hedwig
  • Score: 5

7:32pm Mon 28 Apr 14

gerbil112 says...

Tell them you've got an Apple Mac and don't use any Microsoft software, that usually gets rid of them. They are quite plausable as they ask for you by name and as most people have a PC running Microsoft software, they have quite a good chance of conning somebody. It's been going on for a long time now, I was called over two years ago. I told them that the Fraud Squad were monitoring my phone calls and were investigating them. They haven't called since.
Tell them you've got an Apple Mac and don't use any Microsoft software, that usually gets rid of them. They are quite plausable as they ask for you by name and as most people have a PC running Microsoft software, they have quite a good chance of conning somebody. It's been going on for a long time now, I was called over two years ago. I told them that the Fraud Squad were monitoring my phone calls and were investigating them. They haven't called since. gerbil112
  • Score: 5

7:36pm Mon 28 Apr 14

jmc1 says...

These type of calls don't bother me,my wind up nature goes into overdrive.
These type of calls don't bother me,my wind up nature goes into overdrive. jmc1
  • Score: 9

8:03pm Mon 28 Apr 14

JACKC says...

I don't believe anyone on the phone now anyway. I think I ask THEM more questions than they ask me... they soon get fed up when I keep asking "why do you want to know?" But usually I don't even answer the phone if I don't recognise the number - if it's important they'll leave a message won't they? Get caller ID and don't answer it unless you recognise the number.
I don't believe anyone on the phone now anyway. I think I ask THEM more questions than they ask me... they soon get fed up when I keep asking "why do you want to know?" But usually I don't even answer the phone if I don't recognise the number - if it's important they'll leave a message won't they? Get caller ID and don't answer it unless you recognise the number. JACKC
  • Score: 4

4:13am Tue 29 Apr 14

lucillafaust says...

Got a call like that from a 530 phone number. The caller claimed they monitored a virus in my computer and said he'd fix the problem. But I thought it was suspicious so I hung up. good thing I did because when I looked the phone number later on, http://www.callercen
ter.com/530-619-3038
.html/3 came up along with complaints associating the phone number to that fake tech repair scam call.
Got a call like that from a 530 phone number. The caller claimed they monitored a virus in my computer and said he'd fix the problem. But I thought it was suspicious so I hung up. good thing I did because when I looked the phone number later on, http://www.callercen ter.com/530-619-3038 .html/3 came up along with complaints associating the phone number to that fake tech repair scam call. lucillafaust
  • Score: 2

7:06am Tue 29 Apr 14

ThomasFairfax says...

These call seem to have returned. There were a number of calls, usually coming from what seemed to be a "call centre" somewhere in India, over a period of months last year. The telephone company advised that even though we are on "Telephone Preference" blocking, BT were unable to do anything about calls originating from overseas.
My own method of dealing with these morons is to drag the call out for a while with numerous questions to them about what operating system do they think I have?, what seems to be the nature of my problem,? and anything else that I can dream up at the time.
Eventually, I clearly indicate that I am aware that their call is a scam, cast some doubt on their parentage and invite the to rearrange the following words into a well known phrase or saying."Off and F***"
Their knowledge of Anglo Saxon English is immediately expanded.
These call seem to have returned. There were a number of calls, usually coming from what seemed to be a "call centre" somewhere in India, over a period of months last year. The telephone company advised that even though we are on "Telephone Preference" blocking, BT were unable to do anything about calls originating from overseas. My own method of dealing with these morons is to drag the call out for a while with numerous questions to them about what operating system do they think I have?, what seems to be the nature of my problem,? and anything else that I can dream up at the time. Eventually, I clearly indicate that I am aware that their call is a scam, cast some doubt on their parentage and invite the to rearrange the following words into a well known phrase or saying."Off and F***" Their knowledge of Anglo Saxon English is immediately expanded. ThomasFairfax
  • Score: 2

9:08am Tue 29 Apr 14

oldbrock says...

keep a whistle by the phone, any caller who starts to come the old, just give 'em a blast and put the phone down, ALMOST guarantee that caller will not try again
keep a whistle by the phone, any caller who starts to come the old, just give 'em a blast and put the phone down, ALMOST guarantee that caller will not try again oldbrock
  • Score: 1

11:24am Tue 29 Apr 14

wowfood says...

I had a nice civil conversation with these guys before. Kept the call going for a while, 'followed' all of their instructions. (by which I mean I watched cat videos on youtube) got up to the "what code were you given" step at which point I just said.

"None, I know this is a scam I just felt like wasting your time the same way you've wasted mine. Please remove this number from your records since you aren't going to get anywhere" at which point I got a click as they hung up. Didn't receive any other calls for over a year.
I had a nice civil conversation with these guys before. Kept the call going for a while, 'followed' all of their instructions. (by which I mean I watched cat videos on youtube) got up to the "what code were you given" step at which point I just said. "None, I know this is a scam I just felt like wasting your time the same way you've wasted mine. Please remove this number from your records since you aren't going to get anywhere" at which point I got a click as they hung up. Didn't receive any other calls for over a year. wowfood
  • Score: 0

12:50am Wed 30 Apr 14

GMax says...

Funny reading this now, had a very similar call a few hours ago.
They were saying something about problems with my Internet connection, knew it was rubbish and told them that I know they are a scam and just hung up.
I got no time for muppets like that, I can think of better things to do with my time.
,
GMax.
Funny reading this now, had a very similar call a few hours ago. They were saying something about problems with my Internet connection, knew it was rubbish and told them that I know they are a scam and just hung up. I got no time for muppets like that, I can think of better things to do with my time. , GMax. GMax
  • Score: 0

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