Thousands of Dorset County Hospital patients discharged in the middle of the night

Thousands of Dorset County Hospital patients discharged in the middle of the night

Thousands of Dorset County Hospital patients discharged in the middle of the night

CONCERNED: Derek Julian

Thousands of Dorset County Hospital patients discharged in the middle of the night

First published in News
Last updated
Dorset Echo: Photograph of the Author by , Reporter

THOUSANDS of people have been discharged from hospital in the middle of the night, an Echo investigation has revealed.

An ever-increasing number of patients were discharged from Dorset County Hospital during the hours of 11pm and 6am in the last five years.

An Echo investigation found that a total of 3,025 people were discharged at night with the numbers increasing each year.

Official figures reveaAled that overnight discharges increased by 492 patients from 391 in 2008/9 to 883 in 2012/13.

Hospital bosses claim that although they do not ‘plan’ to discharge people at night the figures reflect the increasing number of patients treated.

The Maternity Unit and the Kingfisher Ward for children proved to have the highest overnight discharge figures in the last five years with 1,585 and 683, respectively – while the Intensive Care/High Dependency Unit discharged a total of 132 people during these hours in the time period.

Mum Magenta Barnes-Wood has spoken out about her experience at Dorset County Hospital.

She said staff discharged her at around 2am, without a phone, money or house keys.

The 44-year-old from Dorchester said: “It was really horrible. I was asked to the leave the hospital at around 2am and I had no way of getting home.

“It was quite late on a Sunday evening and I had a chest infection which had got worse and then I had an asthma attack.

“I called NHS Direct who told me to go to the hospital and see the out-of-hours doctor.

“I called my friend from Weymouth to take me there and I just got in the car with my pyjamas on – thinking I wouldn’t be there that long.”

The single mum-of-two, who works full- time with young people, added: “I was then admitted overnight into the emergency care unit. My friend left me to go and see to my children but after a few tests the doctor told me I could go.

“They must have needed the bed because I had no phone, keys or money and I was in my pyjamas.

“They told me I could wait in the waiting room but I was basically kicked out.

“I couldn’t get hold of my friend from the hospital phone but I did eventually and she came to pick me up.

“It was awful. My friend has her own life and I was angry that I was treated in that way when I was so ill.”

She added: “What if it had been an elderly man or woman?”

Ms Barnes-Wood, who was diagnosed with a pneumonic chest infection, was forced to take two weeks off work.

The following day she was referred again to the out-of-hours doctor.

A spokesman for Dorset County Hospital NHS Foundation Trust said: “When patients attend the Emergency Department late at night for treatment and do not require admission to a hospital ward, we make every effort to make sure they can get home safely.

“We judge each individual case and a vulnerable elderly patient is likely to be kept in hospital overnight.”

 

Figures reflect increased caseload

A SPOKESWOMAN for Dorset County Hospital NHS Foundation Trust said: “The increase in the figures for overnight discharges reflects the steady increase in the number of patients we have treated over the last five years.

“We would never plan to discharge a patient after 11pm.

“A significant number of patients choose to self-discharge at night.

“The figures for Kingfisher Ward and the Maternity Unit largely relate to patients who have attended in the night for monitoring or treatment in the same way that people can attend the Emergency Department 24 hours a day.”

The spokesman added: “We now have a dedicated emergency assessment unit on Kingfisher and specialist support is available in maternity at any time.

“Mothers with newborns would not routinely be discharged after 11pm following birth.

“Similarly, children admitted to Kingfisher Ward would not be discharged at night.”

 

‘Underfunding is behind problem’

PATIENT governor Derek Julian says that it is ‘not fair’ that increasing numbers of people are being discharged from hospital in the middle of the night.

He praised Dorset County Hospital for ‘doing their best’ but told the Echo it came down to increasing patient demand, lack of bed space and lack of funds.

He said: “This is certainly not fair on patients – what it all boils down to is quite frankly underfunding.

“Staff are trying to clear spaces to meet the increasing demand of patients and it is not fair on patients unless they have asked to be discharged.

“The other side of the story will be that staff need to clear space for patients.

“The expansion of the area such as the Poundbury development means that demand has increased on DCH.

“It is a good hospital and they are doing their best but the demand is too high.”

He added: “Controlled immigration is good for the country but uncontrolled immigration puts pressure on the NHS, schools and hospitals. No one will admit the truth about this.”

 

‘Unacceptable ’practice grows

ALL of the country’s 170 NHS hospital trusts in England were asked for details of patients discharged from wards between 11pm and 6am in 2011.

A total of 100 trusts responded under the Freedom of Information Act, which disclosed that nearly 240,000 people were sent home during these hours in that year.

This accounted for 3.5 per cent of all hospital discharges, a figure that had not changed in five years.

Using estimates for the entire country, it suggested that more than 400,000 such discharges are made by the NHS every year – the equivalent to almost 8,000 every week.

At the time, hospital managers suggested the practice was occurring as a way of creating bed space.

NHS medical director Sir Bruce Keogh, pictured, urged Strategic Health Authorities to ‘urgently’ review their practices after it emerged hundreds of thousands of patients were sent home between 11pm and 6am nationwide in 2011.

He wrote: “While some patients may of course choose to be discharged during these hours, the examples highlighted of elderly patients being left to make their way home by themselves in the middle of the night are obviously unacceptable, and need to be addressed urgently.”

When told about the official figures for Dorset County Hospital, a spokesman for the Care Quality Commission (CQC) said its view was in the same line as Mr Keogh.

  • A SPOKESMAN for Healthwatch said: “Every aspect of the care hospitals provide should be patient-centred, and that includes the arrangements to discharge someone from hospital. “Most of all, patients should only be discharged at a time that is both convenient and safe for them and their families, as well as being clinically appropriate. “A proportion of patients will always leave hospital at night for a variety of good reasons. For instance, women who give birth to healthy babies often have no need to remain in hospital and may choose to return home soon after the delivery rather than staying in hospital all night.

“At the same time it would be unacceptable for hospitals to discharge vulnerable or elderly patients at night without the assurance that they have the necessary support from family of friends. The spokesman added: “If anyone has concern, and evidence, about inappropriate discharge at night from hospitals in Dorset we would like to hear from them, either through our helpline on 0300 111 0102 or through the Speak Out form on our web site healthwatchdorset .co.uk.”

  • THE figures, obtained under the Freedom of Information Act, excluded patients seen on the Admissions Unit Assessment Bay, the Emergency Medical Unit and the Observation Ward at Dorset County Hospital. The also exclude dialysis patients, deaths and transfers to other hospitals.

Comments (21)

Please log in to enable comment sorting

9:07am Fri 30 May 14

annotater says...

As long as one is not too old, infirm or living on ones own with no help at hand or transport, I for one would be delighted to go home at night.
As long as one is not too old, infirm or living on ones own with no help at hand or transport, I for one would be delighted to go home at night. annotater
  • Score: 10

9:37am Fri 30 May 14

k8ty1971 says...

Errmmmm are we forgetting something here? This ISNT a hotel!
Errmmmm are we forgetting something here? This ISNT a hotel! k8ty1971
  • Score: 14

9:58am Fri 30 May 14

mr commonsense says...

The previous comments are spot on. There is a but and discharge would not suit everybody as mentioned already, however the bulk of patients ( myself included) will wish to get out as quickly as possible. Recently I had the worst 3 nights in my life in DCH and the joy of leaving was overwhelming .
So, for most people leaving at any time during the 24 hours of the day is a. Good thing.
The previous comments are spot on. There is a but and discharge would not suit everybody as mentioned already, however the bulk of patients ( myself included) will wish to get out as quickly as possible. Recently I had the worst 3 nights in my life in DCH and the joy of leaving was overwhelming . So, for most people leaving at any time during the 24 hours of the day is a. Good thing. mr commonsense
  • Score: 13

10:22am Fri 30 May 14

Get a grip says...

k8ty1971 wrote:
Errmmmm are we forgetting something here? This ISNT a hotel!
My thoughts as well
[quote][p][bold]k8ty1971[/bold] wrote: Errmmmm are we forgetting something here? This ISNT a hotel![/p][/quote]My thoughts as well Get a grip
  • Score: 7

10:24am Fri 30 May 14

islandman says...

I too found nights at DCH were a nightmare. Lights left on till late, noisy staff, alarm bells not being responded to. Then if you do fall asleep, they wake you ssying "just checking your vital signs".
I too found nights at DCH were a nightmare. Lights left on till late, noisy staff, alarm bells not being responded to. Then if you do fall asleep, they wake you ssying "just checking your vital signs". islandman
  • Score: 10

10:44am Fri 30 May 14

JackJohnson says...

Provided the discharged patient is well enough (taking weather conditions into account), has the resources to make their own way home, and is not vulnerable there should be no problem discharging them overnight.

If any of the above conditions are not true they should not be discharged until proper arrangements can be made (by or for them). Kicking someone out onto the street is not, and should never be, an option (day or night) unless they are clearly malingering.
Provided the discharged patient is well enough (taking weather conditions into account), has the resources to make their own way home, and is not vulnerable there should be no problem discharging them overnight. If any of the above conditions are not true they should not be discharged until proper arrangements can be made (by or for them). Kicking someone out onto the street is not, and should never be, an option (day or night) unless they are clearly malingering. JackJohnson
  • Score: 13

10:59am Fri 30 May 14

Nomalice says...

Sensational headline with no real story
Sensational headline with no real story Nomalice
  • Score: 13

12:16pm Fri 30 May 14

JamesYoung says...

A much better question is why it takes so long to get discharged!
"You can go home today" is followed by a 3 hour wait for a doctor to agree that you can go home, followed by another couple of hours waiting for paperwork, often followed by another couple of hours sat in the discharge lounge for medication to turn up.
A much better question is why it takes so long to get discharged! "You can go home today" is followed by a 3 hour wait for a doctor to agree that you can go home, followed by another couple of hours waiting for paperwork, often followed by another couple of hours sat in the discharge lounge for medication to turn up. JamesYoung
  • Score: 14

12:30pm Fri 30 May 14

JamesR543121 says...

According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time.
According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time. JamesR543121
  • Score: 12

1:54pm Fri 30 May 14

dorchgirl85 says...

JamesR543121 wrote:
According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time.
and even more regularly, the woman has presented at the unit without real labour actually starting, and once assessed, is sent home to await further progress...!!! Good old echo scaremongering again!
[quote][p][bold]JamesR543121[/bold] wrote: According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time.[/p][/quote]and even more regularly, the woman has presented at the unit without real labour actually starting, and once assessed, is sent home to await further progress...!!! Good old echo scaremongering again! dorchgirl85
  • Score: 6

4:10pm Fri 30 May 14

JamesYoung says...

dorchgirl85 wrote:
JamesR543121 wrote:
According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time.
and even more regularly, the woman has presented at the unit without real labour actually starting, and once assessed, is sent home to await further progress...!!! Good old echo scaremongering again!
Very good points - thanks both
[quote][p][bold]dorchgirl85[/bold] wrote: [quote][p][bold]JamesR543121[/bold] wrote: According to those data (a little hard to read in the Echo screenshot), more than 50% of the persons discharged were from the maternity unit. Presumably the baby is safely delivered and the new parents are keen to return home so hard to see why they should stay any longer, particularly since their bed could be required by a new patient at any time.[/p][/quote]and even more regularly, the woman has presented at the unit without real labour actually starting, and once assessed, is sent home to await further progress...!!! Good old echo scaremongering again![/p][/quote]Very good points - thanks both JamesYoung
  • Score: 5

7:40pm Fri 30 May 14

IalwaysHaveTheFinalWord says...

All very true, however has anyone actually noticed that the following comment taken from the article which actually states about not expecting to be in hospital long and then complains about being discharged... Not to mention not going prepared for either being admitted for any period of time.... Contradictions or what...
“I called my friend from Weymouth to take me there and I just got in the car with my pyjamas on – thinking I wouldn’t be there that long.”

Perhaps DCH will be sponsored by lastminute.com in the future?
All very true, however has anyone actually noticed that the following comment taken from the article which actually states about not expecting to be in hospital long and then complains about being discharged... Not to mention not going prepared for either being admitted for any period of time.... Contradictions or what... “I called my friend from Weymouth to take me there and I just got in the car with my pyjamas on – thinking I wouldn’t be there that long.” Perhaps DCH will be sponsored by lastminute.com in the future? IalwaysHaveTheFinalWord
  • Score: 4

11:11pm Fri 30 May 14

hannahpwp says...

I understand your comments above...
However being a mum, and being rushed up to Dorchester in an AmBulance with a very poorly baby, wearing nothing but a nappy, and no time to grab stuff, and then being discharged past 12am, in a thunderstorm...I was not happy. I found shelter outside ( checked to see if taxi home was there and the door shut on me, meaning I couldnt get back in) so was waiting outside for about 10 minutes before the security man saw us and waived us back in....
I think it should all be based on individual cases...
I understand your comments above... However being a mum, and being rushed up to Dorchester in an AmBulance with a very poorly baby, wearing nothing but a nappy, and no time to grab stuff, and then being discharged past 12am, in a thunderstorm...I was not happy. I found shelter outside ( checked to see if taxi home was there and the door shut on me, meaning I couldnt get back in) so was waiting outside for about 10 minutes before the security man saw us and waived us back in.... I think it should all be based on individual cases... hannahpwp
  • Score: 2

11:30pm Fri 30 May 14

IalwaysHaveTheFinalWord says...

Where there are children concerned the hospital should have provided much better care.. Parents often do things in haste to ensure their children are suitably cared for and it is therefore understandable that essentials may be forgotten.
My main comment relates to adults who clearly should know better and were capable of looking after themselves and ensuring that they are suitably prepared where possible. A phone call was made and time passed before the lift arrived, therefore things could have done in that time.
I went to A&E a few years ago taking my VERY poorly wife but still ensured we both had all we needed before we left home. Not doing so would make me more irresponsible.
It does depend upon individual circumstances as you suggest, but the article clearly refers to an able person who didn't make appropriate preparations.
Let's face it, you aim to get out of any hospital ASAP, because of the unbearable heat.... Amongst many other reasons..
Where there are children concerned the hospital should have provided much better care.. Parents often do things in haste to ensure their children are suitably cared for and it is therefore understandable that essentials may be forgotten. My main comment relates to adults who clearly should know better and were capable of looking after themselves and ensuring that they are suitably prepared where possible. A phone call was made and time passed before the lift arrived, therefore things could have done in that time. I went to A&E a few years ago taking my VERY poorly wife but still ensured we both had all we needed before we left home. Not doing so would make me more irresponsible. It does depend upon individual circumstances as you suggest, but the article clearly refers to an able person who didn't make appropriate preparations. Let's face it, you aim to get out of any hospital ASAP, because of the unbearable heat.... Amongst many other reasons.. IalwaysHaveTheFinalWord
  • Score: 3

10:54pm Sat 31 May 14

Farmergirl says...

Dorset county hospital is scum! End of!
Dorset county hospital is scum! End of! Farmergirl
  • Score: -10

2:42pm Tue 3 Jun 14

jjlad2 says...

Farmergirl wrote:
Dorset county hospital is scum! End of!
I very much doubt that, but hey, you have a choice, so use it, and hopefully if you ever need A/E try telling that to the nurse/Dr who treats you, they might think your Scum to but a pound to a penny they will look after you.

you may have had an isolated case, although without knowing about it (and i dont wish to thank you) hardly a case for calling the Hospital Scum.
[quote][p][bold]Farmergirl[/bold] wrote: Dorset county hospital is scum! End of![/p][/quote]I very much doubt that, but hey, you have a choice, so use it, and hopefully if you ever need A/E try telling that to the nurse/Dr who treats you, they might think your Scum to but a pound to a penny they will look after you. you may have had an isolated case, although without knowing about it (and i dont wish to thank you) hardly a case for calling the Hospital Scum. jjlad2
  • Score: 1

6:22pm Tue 3 Jun 14

mr commonsense says...

I would put Farmergirl into a Badger set and then when poking her nose out let a round rip. People like this don't deserve the NHS.
I would put Farmergirl into a Badger set and then when poking her nose out let a round rip. People like this don't deserve the NHS. mr commonsense
  • Score: 1

5:04pm Wed 4 Jun 14

Farmergirl says...

mr commonsense wrote:
I would put Farmergirl into a Badger set and then when poking her nose out let a round rip. People like this don't deserve the NHS.
I'd like to see you try, disgusting specimens of mankind like YOU should be shot! You don't know anything so until you know... Shut your mouth.
[quote][p][bold]mr commonsense[/bold] wrote: I would put Farmergirl into a Badger set and then when poking her nose out let a round rip. People like this don't deserve the NHS.[/p][/quote]I'd like to see you try, disgusting specimens of mankind like YOU should be shot! You don't know anything so until you know... Shut your mouth. Farmergirl
  • Score: -1

5:10pm Wed 4 Jun 14

Farmergirl says...

jjlad2 wrote:
Farmergirl wrote:
Dorset county hospital is scum! End of!
I very much doubt that, but hey, you have a choice, so use it, and hopefully if you ever need A/E try telling that to the nurse/Dr who treats you, they might think your Scum to but a pound to a penny they will look after you.

you may have had an isolated case, although without knowing about it (and i dont wish to thank you) hardly a case for calling the Hospital Scum.
As for you? Well... I have recently recieved healthcare at DCH under the NHS... I shall not be going there again and to be quite frank nor will I recommend it! I would much rather go private (which I now have) and ensure that I am well looked after and cared for, like I said to the lovely ray of light in the above comment ... Unless you know (which you don't want to) don't comment... If you prefer, I'll tell you all about my experience in maternity and about the war I am now facing to get an explanation for mine and my sons care, until you know don't judge! You don't know the half of it sunshine.
[quote][p][bold]jjlad2[/bold] wrote: [quote][p][bold]Farmergirl[/bold] wrote: Dorset county hospital is scum! End of![/p][/quote]I very much doubt that, but hey, you have a choice, so use it, and hopefully if you ever need A/E try telling that to the nurse/Dr who treats you, they might think your Scum to but a pound to a penny they will look after you. you may have had an isolated case, although without knowing about it (and i dont wish to thank you) hardly a case for calling the Hospital Scum.[/p][/quote]As for you? Well... I have recently recieved healthcare at DCH under the NHS... I shall not be going there again and to be quite frank nor will I recommend it! I would much rather go private (which I now have) and ensure that I am well looked after and cared for, like I said to the lovely ray of light in the above comment ... Unless you know (which you don't want to) don't comment... If you prefer, I'll tell you all about my experience in maternity and about the war I am now facing to get an explanation for mine and my sons care, until you know don't judge! You don't know the half of it sunshine. Farmergirl
  • Score: -1

2:00am Thu 5 Jun 14

Micke12 says...

Farmergirl wrote:
Dorset county hospital is scum! End of!
A bit steep I think Farmergirl. We all have different experiences in hospitals, and those working there are working all the hours that god sends to try and look after patients who need help.

DCH, as with any out of city hospital has it's faults, and sometimes, the staff morale is so low that they don't give a monkeys toss about the patient care, just getting the shift over and getting home.

I am lucky not to have needed any healthcare form DCH in the last 8 years, but I think that the staff, in general, have the best interest of the patient first and foremost, and if you have had a bad experience at DCH, you should take it up with the trust board and the PALS liaison service as well as the care Quality Commission. To refer to this or any other hospital as 'scum' is not justified. If you have a complaint about the treatment you received, don't blurt out about it on these pages, take it up with the powers that be, and if you are really that peed off about the treatment and you feel that something went wrong clinically, consider taking action against the trust through legal methods like the Medical Accident Group or some other litigations service.

If you had bad service, and don't feel able to go back to DCH, that is your choice, but don't call the hospital or staff scum - that is uncalled for and has no value to either the hospital or you and your son.
[quote][p][bold]Farmergirl[/bold] wrote: Dorset county hospital is scum! End of![/p][/quote]A bit steep I think Farmergirl. We all have different experiences in hospitals, and those working there are working all the hours that god sends to try and look after patients who need help. DCH, as with any out of city hospital has it's faults, and sometimes, the staff morale is so low that they don't give a monkeys toss about the patient care, just getting the shift over and getting home. I am lucky not to have needed any healthcare form DCH in the last 8 years, but I think that the staff, in general, have the best interest of the patient first and foremost, and if you have had a bad experience at DCH, you should take it up with the trust board and the PALS liaison service as well as the care Quality Commission. To refer to this or any other hospital as 'scum' is not justified. If you have a complaint about the treatment you received, don't blurt out about it on these pages, take it up with the powers that be, and if you are really that peed off about the treatment and you feel that something went wrong clinically, consider taking action against the trust through legal methods like the Medical Accident Group or some other litigations service. If you had bad service, and don't feel able to go back to DCH, that is your choice, but don't call the hospital or staff scum - that is uncalled for and has no value to either the hospital or you and your son. Micke12
  • Score: 0

1:58pm Thu 5 Jun 14

Farmergirl says...

Micke12 wrote:
Farmergirl wrote:
Dorset county hospital is scum! End of!
A bit steep I think Farmergirl. We all have different experiences in hospitals, and those working there are working all the hours that god sends to try and look after patients who need help.

DCH, as with any out of city hospital has it's faults, and sometimes, the staff morale is so low that they don't give a monkeys toss about the patient care, just getting the shift over and getting home.

I am lucky not to have needed any healthcare form DCH in the last 8 years, but I think that the staff, in general, have the best interest of the patient first and foremost, and if you have had a bad experience at DCH, you should take it up with the trust board and the PALS liaison service as well as the care Quality Commission. To refer to this or any other hospital as 'scum' is not justified. If you have a complaint about the treatment you received, don't blurt out about it on these pages, take it up with the powers that be, and if you are really that peed off about the treatment and you feel that something went wrong clinically, consider taking action against the trust through legal methods like the Medical Accident Group or some other litigations service.

If you had bad service, and don't feel able to go back to DCH, that is your choice, but don't call the hospital or staff scum - that is uncalled for and has no value to either the hospital or you and your son.
I don't really care about whether what I said is right or wrong! I've spoke to countless people about the services that DCH provide and not one of them are happy with it! I am taking it further because my case has not been taken seriously by DCH themselves... I am speaking for not only myself when I say they are scum... A lot of people think the same... They are simply to soft to say how they feel! And to be quite honest, I don't think a hospital should have room to make 'faults'. To be quite frank if you knew my story and few of the other stories people have told me about, I'm SURE you would feel the same.
[quote][p][bold]Micke12[/bold] wrote: [quote][p][bold]Farmergirl[/bold] wrote: Dorset county hospital is scum! End of![/p][/quote]A bit steep I think Farmergirl. We all have different experiences in hospitals, and those working there are working all the hours that god sends to try and look after patients who need help. DCH, as with any out of city hospital has it's faults, and sometimes, the staff morale is so low that they don't give a monkeys toss about the patient care, just getting the shift over and getting home. I am lucky not to have needed any healthcare form DCH in the last 8 years, but I think that the staff, in general, have the best interest of the patient first and foremost, and if you have had a bad experience at DCH, you should take it up with the trust board and the PALS liaison service as well as the care Quality Commission. To refer to this or any other hospital as 'scum' is not justified. If you have a complaint about the treatment you received, don't blurt out about it on these pages, take it up with the powers that be, and if you are really that peed off about the treatment and you feel that something went wrong clinically, consider taking action against the trust through legal methods like the Medical Accident Group or some other litigations service. If you had bad service, and don't feel able to go back to DCH, that is your choice, but don't call the hospital or staff scum - that is uncalled for and has no value to either the hospital or you and your son.[/p][/quote]I don't really care about whether what I said is right or wrong! I've spoke to countless people about the services that DCH provide and not one of them are happy with it! I am taking it further because my case has not been taken seriously by DCH themselves... I am speaking for not only myself when I say they are scum... A lot of people think the same... They are simply to soft to say how they feel! And to be quite honest, I don't think a hospital should have room to make 'faults'. To be quite frank if you knew my story and few of the other stories people have told me about, I'm SURE you would feel the same. Farmergirl
  • Score: 0

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree