Cold callers alert: What to do (From Dorset Echo)

Cold callers alert: What to do

10:00am Sunday 5th September 2010 in

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TRADING Standards advise residents to call the Consumer Direct helpline with any concerns about cold callers.

Ivan Hancock, divisional Trading Standards manager for Dorset County Council, said: “If residents are concerned about any of the trading practices used or believe they are being misled, I would urge them to call Consumer Direct.

“As well as getting advice about where they stand, the complaints can be investigated by the relevant trading standards service.

“Consumer Direct is our front door for complaints.

“Where more serious criminal allegations are involved we will continue to work with Dorset Police to ensure the most appropriate action is taken.”

To stop nuisance calls from telephone marketing companies you can contact the Telephone Preference Service on 0845 070 0707 (local call charge) or register online at tpsonline.org.uk.

For more information go to the Consumer Direct website at consumerdirect.gov.uk or telephone 08454 04 05 06.