DORSET County Hospital said congratulations to staff who were the latest recipients of WOW! Awards.

The only national awards scheme for customer service based solely on user nominations; WOW operates as an external employee recognition scheme which aims to raise customer care standards.

The awards help organisations benefit from outstanding customer service by making it easier for people to tell them when staff are doing a great job.

Dorset County Hospital said the awards were 'well deserved' and added the awards give people the opportunity to say thank you and give the staff the recognition they deserve.

They said this in turn inspires other colleagues to deliver a fantastic service all the time.

The awards come after the Dorchester hospital claimed the Best Newcomer title at the national awards ceremony in London in 2014.

The results saw an independent panel of judges select Dorset County Hospital as their chosen winner at the Wow! Awards 2014 Gala Ceremony in London.

Hospital staff were described by the panel as 'extremely passionate about their patients.'

Patient and public experience lead Sarah Silverton represented the hospital for the 2014 award and said: “We have definitely seen a lot more engagement around patient experience.

“People are far more open to looking at their experience and understanding it, resulting in us being able to make improvements.”

DCH patients can nominate staff for WOW! Awards at any time by visiting the hospital's website.