Many people feel 'powerless' to help the homeless, a new survey shows .

Homelessness charity Crisis has released figures as it prepares to open its doors to more people this December. 

It says three-fifths (61%) of people in the South West feel angry, upset, or frustrated about the state of homelessness, but feel powerless to help.

The YouGov poll, which surveyed more than 2,000 people, was commissioned by Crisis ahead of its Christmas appeal. 

Over three-quarters (77%) said they are generally worried about homelessness in Britain,   And while over half (61%) felt like they should help, over two-thirds (69%) of adults in the South West confessed they usually don’t know what to do when they see someone who is homeless.

There are 236,000 people experiencing homelessness in Britain, including those living on the streets, sleeping in cars and tents, or living in unsuitable temporary accommodation.

While the root causes of homelessness can only be tackled by policy changes, Crisis is asking members of the public to be vigilant this winter.

The charity says  there are also things people can do depending on what they are comfortable with which includes: *Asking if there is anything they need. It could be a hot drink or food, or some spare change

*Providing blankets or warm clothing, like hats, scarfs, socks or gloves 

*Simply stopping for a conversation or offering a kind word    The charity is also asking for help for its services and its Christmas centres, which provide shelter, warm meals, and vital services to homeless people.

Jon Sparkes, Chief Executive of Crisis, said: “These figures show just how much people across the South-West care about solving our homelessness crisis and doing something to help those who have nowhere to turn.  

“Ultimately, homelessness can and must be ended. But until then, Crisis’ Christmas centres are a lifeline for thousands of homeless people across the country who would otherwise be sleeping rough in the bitter cold or trapped in often unsuitable temporary accommodation. 

“That’s why we’re asking people to support our work.” 

People can support by donating at crisis.org.uk