THE person who complained to Portland Tesco on January 21, concerning my dog barking should have complained to me directly as the dog’s owner.

My dog and I were on Tesco property but the responsibility for my dog’s behaviour lay with me.

The Tesco assistant manager told me of the complaint.

He was kind, sympathetic and understood I was upset.

For my dog’s safety and security, I shall now leave my dog at home.

Do not consider your complaint has had a satisfactory outcome as my dog will be missed for his friendliness and cheerfulness.

I shall not forget the time I saw a young foreign student sitting on the ground with his arms around my dog because the student was homesick and missing his own dog.

I made the decision to leave my dog at home, the assistant manager did not even suggest that I should.

I have great respect for the way he handled the complaint.

NAME AND ADDRESS SUPPLIED