Don't get ripped off in the Christmas gift rush - Dorset's Citizens Advice team has issued advice ahead of the 'Black Friday' sales.

From online scams to fake designer goods, their national consumer advice service dealt with almost half a million complaints last November.

Here are some tips by Citizens Advice Central Dorset:

  • Shops aren’t legally required to accept returns if you change your mind
  • If you buy online there is a 14-day period when you can claim a refund
  • If an item is faulty you may be entitled to a refund within 30 days
  • Check that website addresses start 'https' and have a padlock symbol in the taskbar. Be wary of companies that don’t provide an address
  • It’s the online seller’s responsibility to make sure the item is delivered
  • When borrowing money, check the total amount you will repay
  • Never borrow money on the spur of the moment

Ann Evans at Citizens Advice Central Dorset said: “At this time of year many people may feel the pressure to part with their money.

“It is important that anyone thinking about turning to credit or taking out a loan understands the full costs involved.”

For information phone Dorset Adviceline on 0344 411 1444, or 0300 330 3003 for the Scams Action team.