GP surgeries across Dorset to face rigorous inspections after findings from CQC report

Dorset Echo: Mike Bewick, deputy medical director NHS England Mike Bewick, deputy medical director NHS England

GP surgeries across Dorset are to face rigorous inspections after initial findings from a national report found that one in three is failing to meet basic standards.

The Care Quality Commission founds examples of poor standards in the handling of medicines and cleanliness, with maggots found at two surgeries.

In nine cases the failings were so serious that they could “potentially affect thousands of people” the CQC said.

Local GPs and health bosses were quick to welcome the new style inspections.

Mike Bewick, deputy medical director NHS England which covers Dorset said: “Patients expect high quality services and everyone should get access to primary care wherever they live in the country.”

Dr Forbes Watson, a practicing GP and chair of NHS Dorset Clinical Commissioning Group said: “In common with everyone involved in healthcare, we want patients to have a positive experience. To that end we welcome inspections of practices across the country to ensure they meet the high standards people both expect and deserve; and we can continue to deliver this.”

The regulator aims to inspect all 8,000 practices over the following two years and give them one of four ratings – outstanding, good, requires improvement and inadequate.

The move will mark the first national independent inspection of practices – to date GPs have faced only local audits.

Professor Steve Field, the CQC’s new chief inspector of GPs, said it would herald the end of an era where poor care was tolerated in general practice.

One Bournemouth-based GP who wishes to remain anonymous said: “I went into medicine because it was a vocation – it wasn’t about the money. But now surgeries are being run as business practices by people who don’t know what it’s like to be on the frontline, so GPs have to cope with unrealistic time pressures and financial constraints.

“I often feel sorry for our patients because I don’t feel they are getting the service they need and deserve. I often end up running late because ten minutes just isn’t long enough when you are dealing with someone who has just been diagnosed with cancer or mental health issues.

“But I’m lucky because I work part-time, not as a partner running the business side of things, so I don’t have the same amount of paperwork to deal with as some of my colleagues.”

Comments (3)

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9:42pm Sun 15 Dec 13

smilealoft44 says...

I would think all surgeries in this area are up to scratch. I think most of the places where surgeries got poor results are in areas with a population not on par with Dorset.
I would think all surgeries in this area are up to scratch. I think most of the places where surgeries got poor results are in areas with a population not on par with Dorset. smilealoft44

9:48pm Sun 15 Dec 13

westbaywonder says...

smilealoft44 wrote:
I would think all surgeries in this area are up to scratch. I think most of the places where surgeries got poor results are in areas with a population not on par with Dorset.
You need to get out more citizen.
[quote][p][bold]smilealoft44[/bold] wrote: I would think all surgeries in this area are up to scratch. I think most of the places where surgeries got poor results are in areas with a population not on par with Dorset.[/p][/quote]You need to get out more citizen. westbaywonder

11:11pm Wed 18 Dec 13

Ex PHC says...

Please Name and Shame those under-performing practices so we can all know and make them pull up their socks
Please Name and Shame those under-performing practices so we can all know and make them pull up their socks Ex PHC

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