Electronics store shuts up shop

Electronics store shuts up shop

Electronics store shuts up shop

First published in News

AN ELECTRONICS firm has pulled the plug on its Dorchester store.

The Panasonic store in Trinity Street has shut up shop, with signs on the doors advising customers that the nearest outlet is in Exeter.

A spokesman for the firm said in a statement: “We still operate Panasonic Stores successfully from Exeter and Newton Abbot and are continuing to service our obligations to customers in the Dorchester region.

“The Dorchester branch has closed as part of a streamlining exercise within the Company and as a consequence of increasingly challenging trading conditions for all retailers.”

The spokesman added that three people were employed at the store with one taking voluntary redundancy, another being made redundant and the third was offered a promotion at the chain’s Exeter branch.

Comments (10)

Please log in to enable comment sorting

5:05pm Sat 8 Mar 14

Dorset Boy says...

Keep up with the news Echo, they closed 2 weeks ago.
Keep up with the news Echo, they closed 2 weeks ago. Dorset Boy
  • Score: 13

6:31pm Sat 8 Mar 14

Is it me or is everything rubbish? says...

People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50.

This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems?

But you saved £50....
People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50. This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems? But you saved £50.... Is it me or is everything rubbish?
  • Score: 10

9:44pm Sat 8 Mar 14

siratb says...

Is it me or is everything rubbish? wrote:
People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50.

This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems?

But you saved £50....
I can install it myself, I can research the product online on the Panasonic website - even download the manual, and quite often online retailers have Q&A forums as well as customer ratings.... and they deliver it to my front door. They might even have the item I want, in the colour I want, in stock.

And I can save 50 quid.

That is the reality of "electronics" retail today I am afraid.
[quote][p][bold]Is it me or is everything rubbish?[/bold] wrote: People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50. This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems? But you saved £50....[/p][/quote]I can install it myself, I can research the product online on the Panasonic website - even download the manual, and quite often online retailers have Q&A forums as well as customer ratings.... and they deliver it to my front door. They might even have the item I want, in the colour I want, in stock. And I can save 50 quid. That is the reality of "electronics" retail today I am afraid. siratb
  • Score: 6

10:36pm Sat 8 Mar 14

Tinker2 says...

siratb wrote:
Is it me or is everything rubbish? wrote: People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50. This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems? But you saved £50....
I can install it myself, I can research the product online on the Panasonic website - even download the manual, and quite often online retailers have Q&A forums as well as customer ratings.... and they deliver it to my front door. They might even have the item I want, in the colour I want, in stock. And I can save 50 quid. That is the reality of "electronics" retail today I am afraid.
Not just electronics, this is the reality across the board of retailing.
I also suspect the advances of on-line banking will call a close to a lot of the Building Socities in our high streets. The old cheque book and pass book generation will be replaced with the new high tech electronic age in due course.
The face of high street retailing will continue to change and towns will have to adapt and change to survive.
[quote][p][bold]siratb[/bold] wrote: [quote][p][bold]Is it me or is everything rubbish?[/bold] wrote: People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50. This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems? But you saved £50....[/p][/quote]I can install it myself, I can research the product online on the Panasonic website - even download the manual, and quite often online retailers have Q&A forums as well as customer ratings.... and they deliver it to my front door. They might even have the item I want, in the colour I want, in stock. And I can save 50 quid. That is the reality of "electronics" retail today I am afraid.[/p][/quote]Not just electronics, this is the reality across the board of retailing. I also suspect the advances of on-line banking will call a close to a lot of the Building Socities in our high streets. The old cheque book and pass book generation will be replaced with the new high tech electronic age in due course. The face of high street retailing will continue to change and towns will have to adapt and change to survive. Tinker2
  • Score: 7

9:02am Sun 9 Mar 14

annotater says...

At Pioneer High Fidelity we offered an extra years warranty if the goods were purchased from a store instead of just the year and free installation. Sadly all gone now to keep costs down in the ever competitive world of brown and white goods.
There are still some who would rather pay extra for personal service, to keep some of the high street alive thankfully but with with greedy landlords and extortionate rates, it is a slippery slope!
At Pioneer High Fidelity we offered an extra years warranty if the goods were purchased from a store instead of just the year and free installation. Sadly all gone now to keep costs down in the ever competitive world of brown and white goods. There are still some who would rather pay extra for personal service, to keep some of the high street alive thankfully but with with greedy landlords and extortionate rates, it is a slippery slope! annotater
  • Score: 7

10:20am Sun 9 Mar 14

jusphil says...

They couldn't do it any earlier the reporters were all out finding "funny" Dorset place names.
They couldn't do it any earlier the reporters were all out finding "funny" Dorset place names. jusphil
  • Score: 2

3:32pm Sun 9 Mar 14

CoogarUK.com says...

One of if not the most expensive ways to purchase Panasonic goods. The only thing that surprises me is how it managed to stay open for so long.
One of if not the most expensive ways to purchase Panasonic goods. The only thing that surprises me is how it managed to stay open for so long. CoogarUK.com
  • Score: -2

9:20am Mon 10 Mar 14

dorset & proud says...

They gave excellent customer service and great advice, plus there was never any hard selling or desperation to flog an extended warranty.

I found their prices to be reasonably competitive but I accept that on some items they could be sourced cheaper elsewhere. Their delivery service was also faultless and professional.

Biggest problem was access, if you bought something large you couldn't park outside and load your car.

Shame to see them go, but as also stated, come on Echo - this was weeks ago!
They gave excellent customer service and great advice, plus there was never any hard selling or desperation to flog an extended warranty. I found their prices to be reasonably competitive but I accept that on some items they could be sourced cheaper elsewhere. Their delivery service was also faultless and professional. Biggest problem was access, if you bought something large you couldn't park outside and load your car. Shame to see them go, but as also stated, come on Echo - this was weeks ago! dorset & proud
  • Score: 5

11:49am Mon 10 Mar 14

portlandboy says...

Is it me or is everything rubbish? wrote:
People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50.

This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems?

But you saved £50....
People could also go in there, ask lots of questions, obtain advice and go almost next door to Argos and save £50
Competitive pricing isn't only on the internet
[quote][p][bold]Is it me or is everything rubbish?[/bold] wrote: People would go into that shop, ask lots of questions and obtain advice from the staff then go online and order it to save £50. This is fine up to a point, but now who can answer your questions and provide help/advice, an installation service and a prompt after sales service in the event of any technical problems? But you saved £50....[/p][/quote]People could also go in there, ask lots of questions, obtain advice and go almost next door to Argos and save £50 Competitive pricing isn't only on the internet portlandboy
  • Score: 2

11:41pm Mon 10 Mar 14

visionary2 says...

HiFi shops are purveyors of Bull***t anyway. I have been involved with electronics for over 40 years and it never ceases to amaze me that they claim to have ever increasing performance and fidelity. When you are down to the last 0.001% distortion how much better can it get?
What finally made me laugh most was when they started selling special high quality mains leads (which improve the sound) Oh yes well what about the rest of the house wiring? or the wiring in the street back to the sub station, are you going to change that was well?
HiFi shops are purveyors of Bull***t anyway. I have been involved with electronics for over 40 years and it never ceases to amaze me that they claim to have ever increasing performance and fidelity. When you are down to the last 0.001% distortion how much better can it get? What finally made me laugh most was when they started selling special high quality mains leads (which improve the sound) Oh yes well what about the rest of the house wiring? or the wiring in the street back to the sub station, are you going to change that was well? visionary2
  • Score: 1

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree