Online Q&A session for bus passengers

Dorset Echo: Online Q&A session for bus passengers Online Q&A session for bus passengers

BUS operator First Wessex, which runs services in Dorset, will host a online event for customers to ask questions and give feedback to senior managers.

A Meet the Managers session will take place between 5pm and 7pm on Thursday, May 8.

The team includes Marc Reddy, managing director for First Hampshire, Dorset and Berkshire, Simon Newport, First Wessex’s general manager, and Natacha Tagholm, First’s regional customer service manager for the South West. Customers can interact with them through either using the hashtag #tweetboss on Twitter or through its Facebook page FirstinDorset.

This event is in addition to First Wessex’s regular events and customer panels around Dorset and south Somerset.

Mr Newport said: “A large percentage of the feedback we now receive comes via our social networking pages on Facebook and Twitter.

“These online sessions give our customers an opportunity to learn more about what we are doing and give us feedback about how we are doing or anything specific they want to raise with us. Following the recent introduction of our summer services on April 6 that include the best ever level of service on Sundays, we would be happy to discuss these in greater detail with customers along with any other planned changes in the future.”

For more information about First Wessex and forcopies of the new timetables, visit firstgroup.com/ukbus/dorset

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