After reading your article concerning the passport office, I would like to share my experience concerning the DVLA.

I was offered a full-time job to train as a bus/coach driver and the company sent off my licence and medical paperwork to the DVLA on April 13. Nearly 13 weeks later I am still waiting for my licence to be returned so I am able to start my training.

This has caused a great deal of stress and financial concerns and all the replies to my emails and phone calls have said is ‘they have a backlog’.

I am continuing to wait and see how long it can possibly take.

Christina Hammond Devon Road Weymouth