I would like to apologise to anyone who has been inconvenienced waiting for buses at the Commercial Road bus stop outside the bus depot.

The terminal for Service 1 is at the Kings Statue. Customers boarding at the Commercial Road stop actually board the inbound journey rather than the service out to Portland. Not all journeys serve the stop before they start a new Service 1 to Portland from the Kings Statue. During the evening peak period there are four journeys that start from the Kings Statue that do not serve the Commercial Road stop. These are at 17.39, 17.51, 18.27 and 18.38, Monday to Friday only. As Elizabeth Farrell suggests in her earlier letter, these journeys start in Dorchester as Service 10 and continue to Portland. When this timetable changed in September notices were put on bus stops and I will make sure that they are in place going forwards.

We do welcome any comments and suggestions about our services or ways to improve them. I will assess the feasibility of all suggestions, but we may not always be able to put them into practise. Our email address is contactdorset@firstgroup.com or by telephone on 0333 014 3490.

Simon Newport, General Manager, Wessex